FAQ

General Questions

Yes, you’ll get Beach Club Access Pass upon checking when you stay in Los Sueños Resort.
Daily light cleaning is included when booking direct with CR Luxury.
Yes, we can arrange your transportation prior to your arrival, our concierge will take care of it upon request.
We have several tours, we can help you dinner reservations, golf carts, spa appointments, etc

: Los Sueños Resort is situated on the Central Pacific coast of Costa Rica, less than 2 hours away from the country’s capital. The resort offers homesites, privately owned villas, a golf course, a Private Beach Club, as well as the largest marina in the country.

Many customers prefer to fly into Juan Santamaria International Airport, located in San Jose (IATA: SJO / ICAO: MROC), when traveling from the USA.

The approximate travel time from SJO airport to the Jacó area, where Los Sueños is located, is over an hour and a half.

Yes, you can rent a car upon your arrival at SJO airport. kindly provide us with your estimated time of arrival and flight number, and our Concierge team will present various options for your consideration.

Yes, private transportation from the airport is available for a fee. Our concierge team would be pleased to arrange this service for you.

To book private transportation, simply provide our concierge team with the necessary flight information, and we will promptly organize a private driver to wait for you right outside Customs when you exit the airport.

Our Concierge team can help with arranging dinner reservations, airport transfers, sportfishing packages, local transportation, golf tee times, massage appointments, grocery delivery, personal chef services, tour reservations, excursion bookings, car rental reservations, as well as provide local area recommendations.

Our vacation rental unit will have soap, shampoo, conditioner, dishwasher soap, toilet paper, and paper towels.

Each rental unit features a safe, typically located in the Master Bedroom. Simply reset the safe using the small button on the back of the lid and establish your own personal code to ensure the security of your belongings.

There’s no need to worry. We can arrange for a grocery list to be delivered to your rental unit before or during your arrival. Just inform us of your requirements, and we’ll take care of the rest.

Yes, daily light cleaning is included when booking directly with CR Luxury.

For the cost of daily cleaning, please contact us on WhatsApp at +(506)8317-6703 for a quote.

The CR currency is the COLON, typically 99% of the retail shops and businesses will take US dollars as a valid method of payment. The exchange rate may vary. For more information, visit this link.

Yes, there are 2 local banks, both with ATMs, located at the Marina Village.

Yes, there is a car rental location at the Marina Village, namely NATIONAL CAR RENTAL. Additionally, most major car rental companies have offices in Jaco, just 10 minutes away from Los Sueños.

Yes, it is safe to drive on Costa Rican roads. Renting a car provides the freedom to explore the country at your own pace and stop to enjoy the sights along the way.

You do not need to carry your ID or passport at all times, unless you are conducting a physical transaction in a bank or engaging in any legal business. A hard copy of your passport or a valid Driver’s License will suffice.

The closest grocery shopping place is Jimmy T’s, a small convenience store located at Los Sueños Marina.

Yes, there are several supermarkets in the area, with AUTOMERCADO being the closest to the resort. You can make purchases online or send us your grocery shopping list, and they will deliver to your condo.

Yes, we provide golf cart rental services. Please provide us with your email or number, and we will provide you with availability and a quote for the requested dates. This is the easiest way to get around the resort. If you need the golf cart before your arrival, we can book it for you. We have four (4) and six (6) seater units.

Yes it is, as long as the rented golf cart is street-legal, indicated by a light green tag in the front and at the back of the vehicle. Fines for driving non-authorized vehicles outside Los Sueños could exceed $400.

Our recommendation is not to go beyond the light located on the main road (Route 34).

Yes, there are several restaurants offering a variety of cuisines catering to everyone’s tastes, from Asian cuisine to Costa Rican traditional dishes. We highly recommend making advance dinner reservations to ensure an exceptional dining experience.

Yes, there are multiple gyms available in the resort. You will be instructed which one you can use, depending on where your vacation rental is located. For your convenience, the only Communities with access to a gym are Bay Residences, Del Mar, Colina, Vista Bahia, Miramar, Altavista, Montecielo, Colina, Veranda, Montebello, Marbella and Terrazas.

Yes, you will be provided with a Beach Club Access pass upon checking in at Los Sueños Resort.

The Private Beach Club is right at the heart of Los Sueños Resort, right after the Marriott Hotel, it will be on your left-hand side.

It is an oceanfront paradise featuring a large freeform swimming pool, a spacious jacuzzi, a swim-up bar, an elevated white sand beach, a play area for children, and an activity and yoga pavilion. Additionally, you will find the Al Fresco Restaurant with an open kitchen and a wood-fired pizza oven, offering an exquisite dining experience against the backdrop of the breathtaking ocean sunset.

Yes, Los Sueños features the renowned La Iguana Golf Course, designed by Ted Robinson Jr. This 6,698-yard course boasts 18 holes with a 72 par and slope 145. It is home to a diverse range of indigenous plants and animals.

The Marriott hotel, located within Los Sueños, operates independently from the resort. As a result, their guests do not have access to our Private Beach Club and Communities, and our guests do not have access to their pools. However, they do allow the use of their restaurants, golf course, and spa for a fee.

Certainly, the CARE Clinic, along with a drugstore, is conveniently located just inside the main entrance of Los Sueños. The drugstore is open daily from 8:00 am to 6:00 pm.

Yes, Los Sueños does have tennis courts; however, these are managed by the Marriott hotel. Please contact us for more details.

Yes, we do provide childcare services. Please contact our concierge team for further details. The service is generally available from 5:00 pm to 10:00 pm, and additional fees may apply after those hours.

You can enjoy breakfast at either The Hacienda Restaurant by the Marriott Hotel or at Dolce Vita by Marina Village. Please inquire about our specials, and we can provide a quote for breakfast at your condo.

None of the local restaurants, including the resort, have a dress code. However, please wear appropriate attire based on the occasion.

None of the local restaurants, including the resort, have a dress code. However, please wear appropriate attire based on the occasion.

Yes, your cell phone should work. Please contact your phone carrier in your home country to ensure they have agreements with Costa Rican phone carriers. Costa Rican phone carriers include KOLBI, LIBERTY, and CLARO.

We in Costa Rica only have two weather seasons, Summer and Winter. We consider Summer or “Dry Season” from December through April and Winter or “Rainy Season” from May to November. In our area, typical weather conditions range from 70°F to 100°F (24°C to 39°C), it will usually rain in the late afternoon during the rainy season. As summer arrives, we can still anticipate light showers, particularly due to our close proximity to the rainforest of the Central Pacific region.  

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